Step by Step Doctor To Doctor Consultation
 
 

What is Cerrahpaşa Doctor To Doctor Service?

Cerrahpaşa Doctor To Doctor is a scientific opinion and consultation service conducted in the forms of online video calls and remote written second opinion. Cerrahpaşa "Doctor to Doctor" video calls are provided by Professors and Associate Professors of Cerrahpaşa School of Medicine. With the Cerrahpaşa "Doctor to Doctor" service, you can get support from the expert staff of Cerrahpaşa from all over the world, wherever you are.

 

Making an Appointment

You can request an appointment from Make an Appointment  button  or by clicking here you can go to our online appointment screen. Through this screen you can choose Cerrahpaşa School of Medicine members, whom you can have video calls, and take an appointment from the available dates and times.

 

Payment Process

This video conference with our academician is a scientific opinion/consultancy service and is fee charged. This service is not covered by the Republic of Turkey Social Security Institution (SGK) and private health insurance. When the payment is done, your appointment will be confirmed with an e-mail. All information provided during the appointment request process and payment process (Identification info, credit card, etc.) are protected with SSL encryption.

 

Video Call Process

Cerrahpaşa Doctor to Doctor conferences are held via  Zoom Logo application. To ensure your security, a unique link is created for each call. A private link and access password for your meeting are provided via e-mail before the appointment day. Your video call link will be activated at the exact time of your appointment. The consultations are absolutely not recorded by Cerrahpaşa International. These interviews are based on confidentiality between patient and doctor, and are not shared with third parties.

System Requirements

Any smartphone with a front camera and with Android, IOS or Windows operating system; or a computer with audio and camera equipments and high-speed internet connection are sufficient for a conversation of good quality. You must have Windows Edge, Firefox, Chrome or Safari browsers installed on your device. You should allow for microphone and camera access on your browser from the lock symbol located on the far left of the address bar.

 

During The Consultation

We kindly ask you to be ready for the call in a suitable environment 10 minutes before your appointment time. To ideally execute the consultation;
   • The camera of your device should stand on a stable surface, such as a table , and  show your face (If you don’t want your face to be seen, you can turn off your camera),

   • Detailed scientific opinion may not be given as a result of the files and images uploaded for scientific opinion and consultation are not uploaded clearly.

   • The light source such as window or lighting in the environment should be in front of you, not behind you,

   • The environment should be quiet.
We recommend you to have a piece of paper and a pen with you to take notes during the interview.


Refunds

   • No refunds is made within the scope of Doctor to Doctor service.

  • You will be deemed to have given up on your right to use the service if you aren’t present in the appointment time. In this case, no refunds can be made.